Privacy Policy

1. Introduction

Welcome to eResinHub.com, operated by STOREONE GROUP.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how it may be shared when you use our website.

By accessing or using eResinHub.com, you acknowledge that you have read and understood this Privacy Policy.

2. Our Business Model

eResinHub.com operates as an online commerce and product recommendation platform. Our activities may include both direct product sales and affiliate marketing.

• Direct Product Sales: We may sell products directly through eResinHub.com.
• Dropshipping: Some products may be supplied, packed, or shipped by third-party suppliers and fulfillment partners.
• Affiliate Marketing: We may recommend products and services through affiliate links and may receive commissions from qualifying purchases.
• Partner Programs: We may participate in approved advertising, referral, marketplace, technology, and business partner programs.

3. Affiliate Disclosure

Affiliate links may use cookies, tracking technologies, or referral identifiers so that the affiliate network can recognize a referral and properly credit the commission.

We may work with retailers, manufacturers, brands, marketplaces, affiliate networks, and other online partners.

4. Information We Collect

Depending on how you interact with our website, we may collect different types of information.

Personal Information

• Name
• Email address
• Phone or mobile number
• Billing address
• Shipping address
• Information provided when contacting support

Order Information

• Products purchased
• Order number
• Order status
• Shipping and delivery information
• Return and refund information

Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Website interaction information

Payment Information

Payments may be processed by third-party payment providers. We generally do not store complete credit or debit card information on our own servers.

5. How We Use Your Information

We may use information collected through eResinHub.com to:

• Process and fulfill product orders.
• Arrange product shipping and delivery.
• Process refunds, returns, and cancellations.
• Provide customer support.
• Send order confirmations and updates.
• Improve our website and services.
• Analyze website performance.
• Prevent fraud and unauthorized activity.
• Protect the security of our website.
• Send marketing communications where permitted.
• Provide product recommendations.
• Track affiliate referrals and commissions.
• Meet legal and regulatory requirements.

6. Dropshipping & Third-Party Fulfillment

Some products sold through eResinHub.com may be fulfilled by independent suppliers, manufacturers, distributors, warehouses, or logistics providers.

When necessary to complete your order, we may provide relevant information to the supplier or fulfillment partner.

This may include:

• Customer name
• Shipping address
• Contact information
• Product and order information
• Delivery instructions

Information is shared only when reasonably necessary to process, fulfill, ship, support, or protect an order.

7. Sharing of Information

We do not sell your personal information as a standalone business product.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and logistics companies
• Dropshipping suppliers
• Product fulfillment partners
• Website hosting providers
• Analytics providers
• Email and marketing platforms
• Affiliate networks
• Online marketplaces
• Technology providers
• Professional service providers
• Government authorities where legally required

8. Cookies & Tracking Technologies

eResinHub.com may use cookies, pixels, tags, local storage, analytics technologies, and similar tools.

These technologies may help us:

• Remember website preferences.
• Keep products in your shopping cart.
• Understand website traffic.
• Improve website performance.
• Measure advertising campaigns.
• Track affiliate referrals.
• Provide relevant product recommendations.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

9. Payments & Financial Information

When you purchase products through eResinHub.com, payment information may be processed by secure third-party payment providers.

We generally do not store complete credit card or debit card numbers on our own website servers.

Payment providers may have their own privacy policies and terms that apply to information processed by them.

10. Data Security

We use reasonable technical and organizational safeguards to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, or internet transmission can be guaranteed to be completely secure.

11. Marketing Communications

Where permitted by applicable law, we may send promotional emails, product information, offers, and other marketing communications.

You may unsubscribe from promotional communications by using the unsubscribe option included in the message or by contacting us.

Even after opting out of marketing communications, we may still send important transactional messages such as order confirmations, shipping updates, account notices, or security notifications.

12. Third-Party Websites & Services

Our website may contain links to third-party websites, retailers, marketplaces, affiliate partners, payment providers, suppliers, and other services.

When you leave eResinHub.com and visit a third-party website, that website's own privacy policy and terms may apply.

We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.

13. Children's Privacy

eResinHub.com is intended for general audiences and is not specifically directed toward children.

We do not knowingly request personal information from children where prohibited by applicable law.

14. International Users & Data Transfers

eResinHub.com may serve customers and visitors from different countries, including the United States and other international markets.

Depending on the services and business partners we use, personal information may be processed or stored in countries different from the country where you live.

Where required by applicable law, we will use appropriate safeguards for international data transfers.

15. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

16. Your Privacy Rights

Depending on your location and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Object to certain processing activities.
• Request restriction of processing.
• Withdraw consent where applicable.
• Opt out of certain marketing communications.
• Request data portability where applicable.

To make a privacy-related request, please contact us using the contact information below.

17. Legal & Regulatory Requirements

We may disclose or process personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, governmental requests, fraud prevention requirements, or to protect our legal rights.

18. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, affiliate relationships, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page and the Last Updated date will be changed accordingly.